Answer 1: Check if you have connected the wallet registered with Gunfire Hero. If not, please connect the wallet that you have registered with Gunfire Hero. After that, make sure you have selected the correct game (Gunfire Hero) in the [My Account] section

Answer 2: At the time that you check the balance on your website, the data may not have been updated. Please rest assured that we update this balance before every withdrawal event. So you should see your latest balance on the website at the withdrawal event